Responsible for general coordination and customer service for specific assigned customers.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
· General coordination of air, ocean, import and export shipments from start to finish.
· High-level customer service to global cliental.
· Understanding contractual agreements.
· Shipment tracking with daily status updates.
· Provide transport and documentation instructions to overseas offices.
· Rate negotiations and coordination of shipments with transport providers (steamship lines, ports, truckers).
Air and ocean rate quotes to customer for non-contractual lanes.
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation
Assignment Complexity - Work on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations.
Accountability - Apply job skills and applicable corporate policies and procedures to complete a wide range of difficult tasks.
Impact of Decisions - Errors detectable upon supervisory review. Limited impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers and management concerning matters of moderately complex scope and discretion.
Scope - Work on problems moderately complex in scope. Normally receives no instruction on routine work, general instructions on new assignments.
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
This is a specialist level position. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-5 years of experience.
We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
The option for separate vision coverage for eye exams, frames, and contact lenses.
The option for separate dental coverage to cover preventative major and basic dental services.
The company offers a pre-tax 401(k) contribution plan with a company match.
We offer direct deposit to all employees.
On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, plus 4 floating holidays.
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity