We are looking for a Carrier Cooperation Consultant with Spanish and/or Portuguese & Polish language skills who will join our Carrier Management Support Center, responsible for carrier accounts administration, user support and data maintenance within Drive4Schenker – a digital platform enabling collaboration with over 74,000 registered carriers, and dispatchers from more than 400 branches.
Tasks:
- Approval of carrier documents (check if a Carrier can work with Schenker) incl. country specific requirements in local European language
- Check for fraud attempts on documents
- Check the identity of a carrier user
- Operational data maintenance
- Performing proactive actions to get carrier documents
- Carrier acquisition and onboarding
- Collaboration with CM Network and local Schenker branches
- Supporting Schenker Land Transport additional projects and initiatives (Carrier Evaluations, Fast Payment / Fuel Program; Carrier Tendering etc.)
- User Management of internal Land Transport systems
- Solving support tickets regarding Land Transport systems
- Basic troubleshooting of incidents and escalating technical problems to SSC Coordinators
- Translations (tenders, communication content, special initiatives etc.)
Our requirements:
- Professional proficiency in Spanish and/or Portuguese and Polish (C1 at least)
- Fluency in English
- Knowledge of basic MS Excel functions
- Strong interpersonal skills
- Open to work in a hybrid mode
- Business knowledge on the basic level
Nice to have:
- Customer care or logistics industry experience
- Proficiency in any other language (especially Dutch) is a big plus
福利厚生:
Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
Medical healthcare package
Private medical healthcare offers various packages for you and your family.
Sport Card
Sport card gives you free access or discounts to many sport objects.
Life insurance
Life insurance for you and your family members.
Holiday Bonus
If you take a two week continuous holiday, you can apply for the special bonus.
Pension Program (PPE)
PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.
Annual Bonus
Depending on company results we offer you annual bonus.
Language Courses
We offer you a possibility to improve your language skills.